Why choose Metro Bobcat Inc.
I bought an S70 from their online sales division. Shannon is phenomenal! I buy a few new items a year via the web and I don’t get a chance to inspect them and this was the best experience I have ever had. I like to model my business after the customer service leaders and Shannon is a superstar. From follow up to delivery she is very on top of her game. If you buy something from here I would ask for Shannon. I have some pretty great employees but I think she set a new bar. Keep up the good work Shannon it does make all the difference.
Great customer service. Bought a used 2012 T770 Bobcat Track Loader and Matt and Shannon were great to deal with!
Rented a Bobcat for some light grading on my property from Metro and couldn't be happier. Their rental staff, Nick and Dustin were super helpful and worked with me for delivery and pickup. They both made the transaction easy and seamless. And the Bobcat itself was almost Brand New! Plus it had A/C and FM Radio which made working in the July heat a piece of cake. If you're thinking about renting a Bobcat, call the guys at Metro.
Great place for Bobcat Parts , Its my go to place for parts, friendly, knowledgeable and parts are always in stock, plus they ship same day!
Billy Phebus is an exceptional sales person. He knew I was going to buy the machine, but he cares more about the success that the machine will bring to my business than the sale alone. He made sure I had all of the information I needed.
Nice staff, great service, very professional business for equipment services. I drove there from Cumberland, Maryland to purchase two buckets for American Rent-All where I work. They had both pieces ready for loading by the time I got there.
I would just like to compliment you on your staff at the White Marsh, MD dealership. I normally deal with Matt in Parts, Jared in Service, and Christopher in Rental. They are always extremely knowledgeable, helpful and courteous. They take the time to answer my questions and point me in the right direction to satisfy my needs. They are a credit to your company!!
I want to specifically point out Steve in service! Very very down to earth guy, truly takes his time to explain things to you, and truly has your best interest in mind. This very refreshing for a mechanic! .... Super legit, dude. I have three different bobcat machines and will continue to take everything to this location as long as I am dealing with Steve!